Operations
Customer Portal
Self-service for your customers
Branded portal where customers view equipment compliance, download reports, approve quotes, and pay invoices. HMAC-authenticated with no separate login needed.
app.novala.ai
Western Distribution
Customer Portal
94% Compliant
Equipment Status
Overhead Crane #OC-001
Next inspection: Jun 2026
Bridge Crane #BC-003
Next inspection: Apr 2026
Jib Crane #JC-007
Next inspection: Sep 2026
Pending Quotes
Motor replacement
$8,400
Open Findings
Bridge motor vibration
Serious
Wire rope wear
Minor
What's included
Everything you need from the Customer Portal module.
Compliance Dashboard
Customers see equipment status and inspection history at a glance.
Report Downloads
Access and download inspection reports and compliance certificates.
Quote Approval
Review and approve service quotes with one-click acceptance.
Invoice Portal
View outstanding invoices and payment history.
Works with
Customer Portal connects seamlessly with these modules.
See Customer Portal in action
Book a demo and we'll show you how Customer Portal fits your team's workflow.